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US BUSINESS FORMATION
FREQUENTLY ASKED QUESTIONS

  • Can you help me get an EIN?
    Yes- we can obtain this for both US and non-US clients.
  • Why is my bank account information needed? Will money be taken from my account?
    If you have opted to purchase an LLC Formation service which includes Sales Tax Exemption, a US bank account is required in order to submit your applications for the sales and use tax accounts during the Sales Tax Exemption process. These applications are submitted via online forms, and most states will not allow us to move forward / to the next page of the application if some requested information is missing - this includes the banking information section of the applications. And if you are a Non-US client who also needs a mailing address set up, banking details are required during the process of this application.
  • Why do you need my SSN and driver’s licence ID?
    Your SSN and photo ID are required when setting up your business with your chosen state. Alongside your SSN and photo ID we will also require your business name choices, home address and phone number. And If you have purchased an LLC Formation service which includes Sales Tax Exemption, identification documents are required in order to submit your applications for the sales and use tax accounts during the Sales Tax Exemption process. These applications are submitted via online forms, and most states will not allow us to move forward / to the next page of the application if some requested information is missing - this includes identification documents.
  • How long will the process take overall?
    The LLC & EIN formation process can take approximately 3 to 4 weeks to complete.
  • Can you set up my LLC in any state?
    Yes, we can! Although our go-to state tends to be WY when it comes to LLC formations, due to its paperwork simplicity and numerous tax benefits. If you do choose to open your business in another state there may be an additional cost, please ask a member of the team for more information.
  • What is an annual report?
    An annual report is a comprehensive report on a company's activities throughout the preceding year. This is very important to keep your LLC in good standing with your business state. Forming your business is just the first of many reporting requirements by the state. Most states will require businesses to file annual reports and/or pay taxes in order to remain compliant and in good standing. If these compliance events are missed, the state will often impose fees or penalties and may even revoke the company’s right to conduct business within the state.
  • How much do you charge for filing an annual report?
    We charge $90 for filing an annual report plus any applicable state fees that may apply. We make this worry-free for you and we can also notify the state if there are any changes in the status of your LLC.
  • How do you keep all my personal information secure?
    We abide by strict data protection procedures and store all client information on the secure platform of Google sheets. The client alone can access their information by logging into their personal email and by using their personal password – this is also the case for our staff. Data can be deleted as soon as we’ve completed the application process. This only takes a few days from when the client submits their information. We have dealt with 3000-plus clients all over the world and have never had a security breach or data leak.
  • Why do you need my SSN?
    Your SSN is required in order to submit your applications for the sales and use tax accounts during the Sales Tax Exemption process. These applications are submitted via online forms, and most states will only allow us to move forward / to the next page of the application if some requested information is included - this includes your SSN number.
  • Why do you need my banking information?
    Your banking information is required in order to submit your applications for the sales and use tax accounts during the Sales Tax Exemption process. These applications are submitted via online forms, and most states will only allow us to move forward / to the next page of the application if some requested information is included - this includes your banking information.
  • Why do you need my license ID and/or passport?
    A photo ID is required in order to submit your applications for the sales and use tax accounts during the Sales Tax Exemption process. These applications are submitted via online forms, and most states will only allow us to move forward / to the next page of the application if some requested information is included - this includes your photo ID.
  • How soon will I be onboarded once payment has been submitted?
    Our support team will be in touch via email within 48 hrs of your purchase with instructions on your onboarding process. In the meantime, feel free to get in touch if you have any questions - our offices are open Monday to Friday from 9 am to 5 pm (London Time Zone). Please note that if a purchase is made during the weekend, our support team will be in touch the following Monday.
  • How can I make payments to RJM?
    We accept Credit / Debit Cards, bank transfers, Paypal and bitcoin. Get in touch with our admin team for more information on your preferred method of payment.
  • What is your refund policy?
    We can refund your one-off exemption payment if no work has been completed. In other words, if you changed your mind before we started. We cannot refund the one-off fee if we have begun the work. We cannot refund filing subscription payments, as these pay for each month's work completed. Again, if you sign up and we don’t complete any filing we can refund you. Lastly, if you pay for filing with the annual payment option saving you 25%, and need to cancel it halfway through the year, you can use the remaining credit towards another service, but no cash refunds are given.

STILL HAVE QUESTIONS?

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